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E-Mail Access
The College of Computing (CC) operates its own e-mail service and accepts e-mail for addresses that end in @cc.gatech.edu (e.g. gburdell@cc.gatech.edu). Email services are provided for faculty and staff. College email addresses are also provided to graduate and undergraduate students, but this mail is routed to their GT account. The College email services are separate from those provided by Georgia Tech OIT. For information about campus-wide/GT e-mail that ends in @mail.gatech.edu or @prism.gatech.edu, refer to the OIT web pages.
TSO provides two alternatives for e-mail access: MS Exchange and Zimbra. The MS Exchange system currently provides service for all staff and many faculty. Exchange email is accessible through MS Outlook and MS Entourage, which provide integrated email, calendaring and address books. Exchange is also accessible through the Outlook Web Access (OWA) interface, which provides browser-based access to Exchange services from anywhere. Our Zimbra email service is accessible through IMAPS and a web interface. All incoming e-mail is passed through OIT's SOPHOS spam filters and is tagged according to its spam score.
Exchange Services
Read about the changes to CC's Exchange environment.
CC maintains an enterprise-class Microsoft Exchange 2007 Server. MS Exchange is a group messaging and collaboration server that enables you to use services such as e-mail, calendaring, contacts and task management from desktop clients such as MS Outlook, MS Entourage, or from the web via The College of Computing's Outlook Web Access server (OWA). In addition, handheld sychnronization services are available which can provide on-the-go enterprise services to faculty and staff. A Blackberry Enterprise Server is available to faculty and staff Exchange users, which allows email, calendaring and contacts to be synchronized to Blackberry devices. Synchronization with Windows mobile devices is also supported. Please contact the TSO Help Desk if you would like to begin using the MS Exchange service.
The Configuration options for Exchange clients are below:
| Method | Software Required | Basic Setup |
|---|---|---|
| RPC over https |
||
| IMAP |
|
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| OWA |
|
Outlook Web Access works best under MS Internet Explorer, which supports advanced features (e.g. drag and drop). Other browsers (e.g. Firefox, Safari, etc.) can access OWA but with a reduced feature set: https://ccmail.cc.gatech.edu |
Zimbra Mail Services
Faculty and Staff Zimbra users have been migrated to OIT's Zimbra servers. Their Zimbra email service is accessible through standard IMAP email clients and through a web interface. You can also use command-line based IMAP clients (e.g. pine). Zimbra allows you to set up your email preferences, filter your email, set up an automatic-reply vacation message, and more. Use your GT Windows Active Directory user account name and password to login to the Zimbra service. Configuration guidance for several clients are detailed below. You can also find information on OIT's FAQ page.
| Method | Software Required | Basic Setup |
|---|---|---|
| IMAP over SSL |
Mail client, such as: |
Set up your email client to connect using SSL (Secure Socket Layer). Set up your email client with this server information:
|
| Web Access | Web browser with 128-bit encryption, such as: |
Go to: http://my.gatech.edu/
|
Our Zimbra email service is accessible through standard IMAP e-mail clients and through a web interface. You can also use command-line based IMAP clients (e.g. pine). Zimbra allows you to set up your e-mail preferences, forward your e-mail to another e-mail address, filter your e-mail, set up an automatic-reply vacation message, and more. Use your CC Windows Active Directory user account name and password (a.k.a. your "CC Domain" password) to login to the Zimbra service. Configuration guidance for several clients are detailed below:
| Method | Software Required | Basic Setup |
|---|---|---|
| IMAP over SSL |
Mail client, such as:
|
Set up your email client to connect using SSL (Secure Socket Layer). Set up your email client with this server information:
|
| Web Access | Web browser with 128-bit encryption, such as: |
Go to: https://email2.cc.gatech.edu/
|
Legacy UNIX Mail Information
The "Old Style" CC UNIX e-mail architecture has been re-engineered to provide better stabilty and supportability. Going foward, all incoming email destined for @cc.gatech.edu addresses will only go to the Exchange or Zimbra mail services. Any saved mail folders that one may have stored in their CoC UNIX home directory can still be accessed using IMAP services to various general-purpose or research servers. Check with the TSO Help Desk if you need a recommendation for what servers you might access for this purpose (they will likely recommend a server in your research area). Linux servers are recommended over our older Solaris systems since the IMAP is faster and supports more features. Set up your IMAP connections to these servers just as you did for your Zimbra e-mail connection, however use the settings below:Use These Settings to Access Legacy Mail in Your UNIX Home Directory:
| Method | Software Required | Basic Setup |
|---|---|---|
| IMAP over SSL |
Mail client, such as:
|
Set up your email client to connect using SSL (Secure Socket Layer). Set up your email client with this server information:
|
| Web Access |
N/A |
Not Available. You will need to use a "fat" e-mail client to access your legacy UNIX e-mail. |
The use of Procmail for server-side filtering will no longer work, however you can set up server-side filters in the Zimbra environment.