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Add Other Users' Mailboxes in Outlook
- Open Outlook, if not already opened, and select Mail.
2. Go to Tools – E-Mail Accounts, and in the window that opens, select “View or change existing e-mail accounts” and click Next.
3. Select the Exchange account and click the Change button.
5. Select the Advanced Tab and then click Add.
- In the new window, type in the name of the user and click OK.
- If the exact name cannot be found, a window will appear that gives a list of potential candidates. Select the appropriate one and click OK or click Cancel to refine your search.
- Repeat the above 2 steps until all desired mailboxes have been added, and
then click OK again.
- Click Next and then Finish.
- The new Mailbox(es) should now be in the left window pane of the Outlook window. If you find that you can not access it, please contact the owner of the mailbox, as you do not have permissions to access that particular mailbox.