Frequently Asked Questions

Visit this web page to find answers to frequently asked questions that concern the College of Computing or Georgia Tech technology.
Category Title Updated Date
Identity Management How long do passwords stay active?
Identity Management How long will I have access to my CoC account after I graduate?
Email How long does OWA keep me logged in?
Windows How do I add shortcuts to the start menu?
Security Why do I receive an alert when I try to apply for an account?
Printing Will TSO attach my All-in-One (AIO) printer to the print server?
Security How do I set up my Unix account to accept ssh without passwords?
Data Storage and Backup How do I connect to a Filemaker Pro Database?
Data Storage and Backup How do I tell what my disk usage is?
Data Storage and Backup How do I mount my CoC home directory from a Windows machine?
Network Can I use RDP or VNC to connect to my on-campus computer from off-campus
Data Storage and Backup Where should I store my files?
Identity Management Why are my resources expiring?
Email Important email messages are being flagged as Junk! How can I fix this?
Email What is the Outlook Clutter feature?
Printing Mopier FAQ
Email How big of an attachment can I email?
Security What is the GT Two-Factor Authentication Implementation all about?
Email How can I change my Mailman subscription email globally?
Printing How do I find out what printers are installed on my computer?
Collaboration How do I transfer ownership of a Dropbox folder?
Identity Management How do I request resources?
Identity Management How do I reset my CC password?
Windows [Staff] How do I access H: drive on Windows?
Data Storage and Backup Can I use external sources to store data?
Identity Management How do I sponsor guest accounts?
Other How to get remote assistance via Bomgar Application
Collaboration What software do Affiliates have access to?
Collaboration Which campus services should you use if you deal with sensitive data?
Collaboration What is GT GitHub Enterprise?
Data Storage and Backup What happened to CrashPlan?
Email What is my @cc email address?
Security Can I request administrator access on my computer?
What is Endpoint Management?
Network Can I operate my own WiFi Access Point?
Security How do I obtain the CoC VPN client?
Licensing VMWare Software Distribution Frequently Asked Questions
Web How do I edit my ~ webpage?
Email What should I do when I receive a spam or phishing email?
Printing Pharos FAQ
What Software is installed during TSO default setup?
Data Storage and Backup Can I mount my CoC home directory on my personal computer using Samba?
Other Which computer should I purchase?
Identity Management What's Duo Two-Factor Authentication?
Email How do I view other people's calendars in OWA?
Security How do I know if I'm enrolled in JAMF?
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