Frequently Asked Questions

Visit this web page to find answers to frequently asked questions that concern the College of Computing or Georgia Tech technology.
Category Title Updated Date
Windows [Staff] How do I access H: drive on Windows?
Printing Will TSO attach my All-in-One (AIO) printer to the print server?
Security Why do I receive an alert when I try to apply for an account?
Identity Management Why are my resources expiring?
Other Which computer should I purchase?
Collaboration Which campus services should you use if you deal with sensitive data?
Data Storage and Backup Where should I store my files?
Identity Management What's Duo Two-Factor Authentication?
What Software is installed during TSO default setup?
Collaboration What software do Affiliates have access to?
Email What should I do when I receive a spam or phishing email?
Email What is the Outlook Clutter feature?
Security What is the GT Two-Factor Authentication Implementation all about?
Email What is my @cc email address?
Collaboration What is GT GitHub Enterprise?
What is Endpoint Management?
Data Storage and Backup What happened to CrashPlan?
Licensing VMWare Software Distribution Frequently Asked Questions
Printing Pharos FAQ
Printing Mopier FAQ
Email Important email messages are being flagged as Junk! How can I fix this?
Other How to get remote assistance via Bomgar Application
Identity Management How long will I have access to my CoC account after I graduate?
Email How long does OWA keep me logged in?
Identity Management How long do passwords stay active?
Email How do I view other people's calendars in OWA?
Collaboration How do I transfer ownership of a Dropbox folder?
Data Storage and Backup How do I tell what my disk usage is?
Identity Management How do I sponsor guest accounts?
Security How do I set up my Unix account to accept ssh without passwords?
Identity Management How do I reset my CC password?
Identity Management How do I request resources?
Security How do I obtain the CoC VPN client?
Data Storage and Backup How do I mount my CoC home directory from a Windows machine?
Security How do I know if I'm enrolled in JAMF?
Printing How do I find out what printers are installed on my computer?
Web How do I edit my ~ webpage?
Data Storage and Backup How do I connect to a Filemaker Pro Database?
Windows How do I add shortcuts to the start menu?
Email How can I change my Mailman subscription email globally?
Email How big of an attachment can I email?
Network Can I use RDP or VNC to connect to my on-campus computer from off-campus
Data Storage and Backup Can I use external sources to store data?
Security Can I request administrator access on my computer?
Network Can I operate my own WiFi Access Point?
Data Storage and Backup Can I mount my CoC home directory on my personal computer using Samba?
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