Data Storage and Backup https://support.cc.gatech.edu/ en Using Crashplan https://support.cc.gatech.edu/support-tools/howto/using-crashplan <span>Using Crashplan</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>TSO provides CrashPlan client software licenses to CoC faculty, staff, and student employees with GT-owned mobile computing devices, such as laptops, tablets and phones.  The CrashPlan client leverages the campus backup service administered by OIT.</p><p> </p><p><strong>Download and Installation and Setup</strong></p><p> </p><p>You can download, install and setup the CrashPlan client by following the directions here:</p><p><a href="https://support.cc.gatech.edu/support-tools/howto/code42-cloud-windows-10-instructions">Windows Instructions</a></p><p><a href="https://support.cc.gatech.edu/support-tools/howto/code42-cloud-mac-instructions">Mac Instructions</a><br /> </p><p><strong>Choosing Your Backup</strong></p><p>Each time you open CrashPlan, it will prompt you to login. Type your full GT username (for example: gburdell2@gatech.edu) and you will be redirected to the standard Georgia Tech login screen. When signed into for the first time, CrashPlan will immediately begin backup of the entire user folder of whichever user account began the installation.  The initial backup process can take considerable time, depending on how much data exists (e.g., 50GB of data will take approximately 1 day per backup server).  It is recommended to use a wired network connection for the initial backup to expedite this operation.</p><p><img alt="" src="/sites/default/files/2024-04-01_13-03-11.jpg" style="height:600px; width:759px" width="759" height="600" /></p><p>The Destinations should be left at their default values.  If you wish to change what folders and files are being backed up, click the 'Manage Files...' button to bring up the below window.</p><p><img alt="" src="/sites/default/files/2024-04-01_13-04-05.jpg" style="height:600px; width:759px" width="759" height="600" /></p><p>Tick the checkboxes of the files or folders you wish to have backed up and then click Save.  Once done, CrashPlan will execute a backup.  The length of time required will vary based on how much data is being backed up, but the Backup screen above will show a progress bar and an estimated time of completion.<br /> </p><p><strong>Restore</strong></p><p>To restore files, open the CrashPlan application and select the Restore Files button.</p><p><img alt="" src="/sites/default/files/2024-04-01_13-05-00.jpg" style="height:600px; width:759px" width="759" height="600" /></p><p>If you have multiple computers being backed up, you can select from which you want to restore.  If you know the name of the file or folder, you can use the search field.  If not, you can select it from the list shown by ticking the checkbox next to that which you want to restore.  At the top, the "As Of Today" link will open a date selection menu.  Clicking 'Restore Files...' again will bring up the options for the restore - where you want to save the restored files, what to do if the file already exists, and file permissions settings.  Once you've selected what you want restored, click the 'Go' button.</p></div> <span><span lang="" about="/user/1" typeof="schema:Person" property="schema:name" datatype="">admin</span></span> <span><time datetime="2013-01-23T15:04:53-05:00" title="Wednesday, January 23, 2013 - 15:04">Wed, 01/23/2013 - 15:04</time> </span> Wed, 23 Jan 2013 20:04:53 +0000 admin 14778 at https://support.cc.gatech.edu How to Map a Network Drive in Mac OS X https://support.cc.gatech.edu/howto/how-map-network-drive-mac-os-x <span>How to Map a Network Drive in Mac OS X</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Note: Users must be on a College of Computing wired network or VPN to access ccsamba, winhome, or adminfs. <a href="https://support.cc.gatech.edu/faq/how-do-i-obtain-coc-vpn-client">How do I obtain the CoC VPN client?</a></p><h2>To access your home directory or adminfs from a Mac:</h2><ul><li>click the <strong>Finder</strong> icon in the Dock</li><li>under the "Go" menu, select <strong>Connect to Server...</strong></li><li>to connect to your samba drive, in the "Connect to Server" window, type <strong>smb://ccsamba.cc.gatech.edu/</strong><em><strong>&lt;username&gt;</strong></em> where &lt;username&gt; is your CoC account username (i.e. smb://ccsamba.cc.gatech.edu/uwanna).</li></ul><p>   (Note: To save the smb://ccsamba.cc.gatech.edu/... Server Address, click the "<strong>+</strong>"  icon)</p><ul><li>for non-UNIX staff, to connect to your home directory, in the "Connect to Server" window, type <strong>smb://winhome.cc.gatech.edu/homedirs$/</strong><em><strong>&lt;username&gt;</strong></em><strong> </strong>where &lt;username&gt; is your CoC account username (i.e. smb://winhome.cc.gatech.edu/homedirs$/uwanna). </li></ul><p>   (Note: To save the smb://winhome.cc.gatech.edu/... Server Address, click the "<strong>+</strong>"  icon)</p><ul><li>to connect to adminfs, in the "Connect to Server" window, type <strong>smb://adminfs.cc.gatech.edu/</strong><em><strong>&lt;folder&gt;</strong></em> where &lt;folder&gt; is the folder you normally work from (i.e. smb://adminfs.cc.gatech.edu/cns)</li></ul><p>   (Note: To save the smb://adminfs.cc.gatech.edu/... Server Address, click the "<strong>+</strong>"  icon)</p><ul><li>click <strong>Connect</strong></li><li>on the login window:<ul><li>For adminsfs: your username should be AD\&lt;gtusername&gt; (i.e. AD\jbrinson3)</li><li>For winhome: your username should be AD\&lt;gtusername&gt; (i.e. AD\jbrinson3)</li><li>For ccsamba: your username is CC\&lt;CoC username&gt; (i.e. cc\uwanna). </li></ul></li><li>If you do not know your GT username password, please see <a href="http://passport.gatech.edu">Passport</a> for instructions on resetting it. If you don't know your CoC password, please use this form: <a href="https://support.cc.gatech.edu/resources/forms/coc-account-password-reset">https://support.cc.gatech.edu/resources/forms/coc-account-password-reset</a></li><li>Your directory will mount on your desktop</li></ul><h2> </h2><h2>To make the directory auto-remount after a system reboot:</h2><p>Because this method stores your domain credentials, you should only perform this if your Mac is password protected for logging in and waking from screensaver and sleep.  You'll also have to change your credentials in your keychain after a password change.  If you have to establish a VPN session to access your mapped drives, you should instead select an option under one of the headings below.</p><ul><li>perform the steps above, clicking the checkbox <strong>Remember this password in my keychain</strong> when entering your credentials</li><li>enter System Preferences</li><li>click on <strong>Accounts</strong> and ensure your account is selected</li><li>click on <strong>Login Items</strong></li><li>click on the <strong>+ </strong>button to add another login item or drag and drop your mounted drives into the Login Items pane</li><li>locate the network drive you previously mounted and click <strong>Add</strong></li><li>exit out of System Preferences</li></ul><h2> </h2><h2>To make the directory remount with a click:</h2><ul><li><a href="#accessHomeDirectory">perform the steps under the first heading</a></li><li>right-click on the mapped network drive on the desktop</li></ul><p><img src="/sites/default/files/mountedVolumeMac.png" alt="" width="800" height="44" /></p><ul><li>select <strong>Make Alias</strong></li><li>when clicked after rebooting, you'll need to authenticate as described above</li></ul><h2> </h2><h2>To make a shortcut in the Dock:</h2><h3>for 10.5 and newer</h3><ul><li><a href="#accessHomeDirectory">perform the steps under the first heading</a></li><li>drag the mapped drive icon from the window that opens to the dock</li><li>if the drive is not mounted when the shortcut is clicked, you will be prompted for your username and password</li></ul><h2> </h2><h2>Video Guide</h2><p><a href="https://www.dropbox.com/scl/fi/xt08bagjqn6y75y1ewdy6/MapNetworkDrive_macOS.mp4?rlkey=hgt25x5l6urb510aj4khigvys&amp;dl=0">How to Map a Network Drive in macOS - Video Guide</a></p></div> <span><span lang="" about="/user/1" typeof="schema:Person" property="schema:name" datatype="">admin</span></span> <span><time datetime="2012-02-15T10:55:44-05:00" title="Wednesday, February 15, 2012 - 10:55">Wed, 02/15/2012 - 10:55</time> </span> Wed, 15 Feb 2012 15:55:44 +0000 admin 153 at https://support.cc.gatech.edu How to Map a Network Drive in Windows https://support.cc.gatech.edu/howto/how-map-network-drive-windows <span>How to Map a Network Drive in Windows</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Note: Users must be on a College of Computing wired network or VPN to access ccsamba, winhome, or adminfs. <a href="https://support.cc.gatech.edu/faq/how-do-i-obtain-coc-vpn-client">How do I obtain the CoC VPN client?</a></p><ul><li>Windows 10:  Open <strong>File Explorer</strong>, right click on <strong>This PC</strong> and select <strong>Map Network Drive...</strong></li><li>For <strong>Drive:</strong> select an available letter.<ul><li>for your adminfs/winhome/ccsamba drive, select an appropriate drive letter.</li></ul></li><li>For <strong>Folder: </strong>enter the path for the folder. (<strong>Please Note: </strong><em>that computers that have been migrated to use GT authentication will require that you provide your GT username and password </em>)<ul><li>to connect to adminfs, enter \\adminfs.cc.gatech.edu&lt;<em>folder</em>&gt;, where &lt;<em>folder</em>&gt; is the folder you normally work from (i.e. \\adminfs.cc.gatech.edu\cns).</li><li>For staff, to connect to your home directory, enter \\winhome.cc.gatech.edu\homedirs$&lt;<em>username</em>&gt;<br />where &lt;<em>username</em>&gt; is your CoC Account username i.e. \\winhome.cc.gatech.edu\homedirs$\uwanna).</li><li>to connect to your samba drive, enter \\ccsamba.cc.gatech.edu\&lt;<em>username</em>&gt;, where &lt;<em>username</em>&gt; is your CoC Account username (i.e. \\ccsamba.cc.gatech.edu\uwanna).</li></ul></li><li>If prompted, enter your username and Windows password. <ul><li>For adminsfs: your username should be AD\&lt;gtusername&gt; (i.e. AD\jbrinson3)</li><li>For winhome: your username should be AD\&lt;gtusername&gt; (i.e. AD\jbrinson3)</li><li>For ccsamba: your username is CC\&lt;CoC username&gt; (i.e. cc\uwanna).</li></ul></li><li>If you do not know your GT username password, please see <a href="http://passport.gatech.edu">Passport</a> for instructions on resetting it. If you don't know your CoC password, please use this form: <a href="https://support.cc.gatech.edu/resources/forms/coc-account-password-reset">https://support.cc.gatech.edu/resources/forms/coc-account-password-reset</a></li><li>Uncheck the box <strong>Reconnect at logon</strong> IF you are connecting from off-campus.  Users of CoC-issued laptops may wish to keep this box checked.</li><li>Click<strong> Finish</strong>.</li><li>To access a mapped network drive, open My Computer and view the Network Drives.<ul><li>If you want to see the mapped drive from your desktop, right-click the drive and click <strong>Copy</strong>.  Then, right-click a blank area on your desktop and click <strong>Paste Shortcut</strong>.</li></ul></li></ul><p> </p><h2>Video Guide</h2><p><a href="https://www.dropbox.com/scl/fi/1pe1yawmc7vfior98wwtk/MapNetworkShareW11.mp4?rlkey=4k54kcvqur14vxcpohtcodqp8&amp;dl=0">Map a Network Drive in Windows - Video Guide</a></p><p> </p></div> <span><span lang="" about="/user/1" typeof="schema:Person" property="schema:name" datatype="">admin</span></span> <span><time datetime="2012-02-15T10:36:23-05:00" title="Wednesday, February 15, 2012 - 10:36">Wed, 02/15/2012 - 10:36</time> </span> Wed, 15 Feb 2012 15:36:23 +0000 admin 151 at https://support.cc.gatech.edu