If you're using BlackBerry 10, set up your account using Exchange ActiveSync. Exchange ActiveSync lets you synchronize email, calendar, contacts, tasks, and memos with your account. In most cases, your device will set up your account in just a few simple steps.
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On the BlackBerry 10 home screen, select Settings.
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On the System Settings page, select Accounts. If you haven't yet created any accounts, select Add Account.
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On the Add Account page, select Email, Calendar, and Contacts.
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Type your email address and select Next.
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Type your password and select Next. The Looking up connection information message displays. Your device tries to set up your email account automatically.
If it finds your connection information, specify the information you want to synchronize with your account, and select Done. You will see your account listed on the Accounts list. Go to the BlackBerry Hub to access your email account.
If it can't set find your connection information, you'll see a message recommending that you use advanced setup steps. If this is the case, see the next procedure.
Use the following steps to use advanced settings to set up your Exchange ActiveSync connection to your account.
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On the BlackBerry 10 home screen, select Settings.
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On the System Settings page, select Accounts. If you haven't yet created any accounts, select Add Account.
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To get to advanced setup, on the Add Account page, select Email, Calendar, and Contacts. Then, select the menu icon beneath the Email Address box to access advanced setup options.
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On the Advanced Setup page, select Microsoft Exchange ActiveSync.
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Enter the settings for your account as follows. If you had just tried the previous procedure, some of these settings may already be entered for you.
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In Description, give your account a name.
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If you are using Office 365, leave the Domain field blank. If you are not using Office 365 and your admin gave you a domain setting, enter that in the Domain box.
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In Email Address, type your full email address.
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In Username, type your full email address.
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In Password, type your password.
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In Server address, if you are using Office 365, type outlook.office365.com. If you are not using Office 365, type the server address provided by your admin.
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Select Next. The Checking for supported services and policy information message displays.
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On the next page, specify the information you want to sync, and then select Done. The Saving and verifying your settings message displays.
If your account was set up, you will see your account listed on the Accounts list. Go to the BlackBerry Hub to access your email account.
If you see the message that your account cannot be authenticated with your service provider, click OK, click Previous, and then verify that your settings are correct