Technology Services Organization

TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is composed of two entities, Enterprise & Facilities directed by Uwanna Smith and Research & Infrastructure directed by Randy Carpenter. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Facilities, Project Management, Research Programs Support, Infrastructure and Instruction. To help improve our service, feel free to use our feedback reply form.

Contact TSO Help Desk Location: CCB 148 Hours: Mon-Fri, 8AM-4PM Phone: 404-894-7065 AIM: tsohlpdsk Need Help?… Emergency Support…	System Notices 2012-05-17: Exchange & Blackberry Server Patching 2012-05-15: Windows Test Server Patching 2012-05-13: Ccprint.cc.gatech.edu Outage 2012-05-12: KACB Power Maintenance More System Notices…	News and Announcements 2012-05-15: Techworks Issues 2012-05-09: GTwpa Certificate Change 2012-05-07: Latest Phishing Attempt 2012-04-26: Banner/Oscar, PeopleSoft, & Techworks Maintenance More news & announcements…
Request Forms CoC Account Request Form CoC Instructional Resource Software Request Form Research Drupal Web Site Request Form Research Wiki Request Form CoC Instructional Lab Reservation Request Form All Forms	Support Tools How-T0's are procedural documentation that explain how to accomplish a very refined task. FAQ's answer common questions presented to the TSO staff. Brown Bags are technical presentations by TSO (Internal only).	Services and Systems Metrics 2009 TSO Cost Recovery Explanation (pdf) (Available only for internal users)