TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.
Help Desk
Hours: Mon-Fri, 8 am to 4 pm
Email: helpdesk@cc.gatech.edu
Phone: 404-894-7065
Walk-In Support: CCB 225D
System Notices
help.cc is getting a facelift! TSO will be adding some custom styles to our ticketing system to make it feel a little more like home.
All Windows-based server routine patching and maintenance
The application used for hiring teaching assistants (TAs) will be undergoing maintenance to upgrade the underlying software.
10/21/2024 Dns, DVLAN, Firewall cleanup
TSO is migrating some of the web hosting infrastructure to newer Endpoint Management software.