Title: Academic Professional, Lead of TSO, Research Program Support

Role: Lead and Manage the TSO Research Program Support Group serving CoC related Research Centers, Labs, Groups and Projects.

Contact Info:  randy@cc, (404) 894-9046

Responsibilities:

• Provide a primary point of contact in TSO for Research Customers including Research Centers, Labs, and Groups
• Lead and Manage Research Technologists in support of research related technologies
• Support research infrastructure including labs, other research assets (research servers, laptops, desktops, clusters, networks).
• Develop and maintain a research lab support model
• Lead/Empower/Train Research lab managers to support their own technology
• Empower users to help themselves through self-service technology
• Establish and manage a research support cost accounting system
• Provide infrastructure costing of new labs, projects, equipment
• Develop and coordinate research-related servers and services
• Develop and coordinate collaborative systems for research business
• Develop and coordinate managed OS deployment technologies
• Develop and coordinate technical aspects of research events
• Advocate strategic vendor research relationships, grant opportunities
• Act as liaison to OIT for research and HPC systems/infrastructure
• Establish and oversee research infrastructure collaborations (e.g. ORNL).