WHAT’S HAPPENING?
Banner will be unavailable.
 
 
WHEN IS IT HAPPENING?
Tuesday, September 20, 2016, from 5:00 AM to approximately 7:00 AM.
 
 
WHY IS IT HAPPENING?
OIT Enterprise Information Services will bring Banner down to install the Financial Aid 8.27 package.
 
 
WHO IS AFFECTED?
All users of Banner and services that rely on the Banner production database, including Avow transcripts, Banner Imaging, DegreeWorks, Touchnet, reports.gatech.edu, and corresponding Buzzport channels.
 
 
WHAT DO YOU NEED TO DO?
No user action is required.  Be prepared for service outage during the maintenance window.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).  If you prefer, you may contact the OIT Technology Support Center (404-894-7173, support@oit.gatech.edu).