Staff Listing

TSO staff are working a hybrid schedule which will include onsite and remote technical support for faculty, staff and graduate students. Onsite coverage is available Monday through Friday, 8:00am - 4:00pm in CCB 225. For support, please contact the TSO HelpDesk at helpdesk@cc.gatech.edu, 404-894-7065, submit a ticket, stop by CCB 225, or visit our Frequently Asked Questions (FAQ) and How To's listings. Should you need to call or schedule a meeting with a TSO staff member, please view their Office365 calendar.

NAME POSITION AREA OF RESPONSIBILITY EMAIL PHONE AVAILABILITY
Uwanna Smith Director TSO uwanna@cc 894-9678 O365 calendar
Kim MacLeod Associate Director TSO Help Desk Support and Web Development kmacleod@cc 385-2680 O365 calendar
David Mercer Associate Director Research and Instruction dmercer@cc 385-2518 O365 calendar
Abdulazeez, Oday IT Support Professional Sr. Help Desk Support oday.abdulazeez@cc    
Briaud, Garrett Research Technologist I Research Support      
Brinson, Jason IT Support Professional Sr. Windows and Linux System Administration jason.brinson@cc 894-4578 O365 calendar
Cochran, Phillip IT Support Professional Sr. Help Desk Support phillip.cochran@cc    
Cronin, Jacob IT Support Professional Sr. UNIX system administration, data storage backup & recovery, infrastructure servers      
Davis, Debbie IT Support Professional Lead Network engineering, data center management debbie@cc 385-7155 O365 calendar
Gilbert, Richard Information Security Eng Lead Information Security richard.gilbert@cc    
Heppenstall, Curran IT Support Professional Sr. Help Desk Support curran.heppenstall@cc    
Howard, David Research Technologist I Research Support      
Jaiswal, Pooja Application Developer Lead Application and Web Development pooja.jaiswal@cc    
Leonard, Andrew IT Support Professional Sr. Instructional server support and Help Desk Support aleonard@cc 385-2805 O365 calendar
MacLeod, Brian IT Support Professional Lead UNIX system administration, data storage backup & recovery, infrastructure servers bmacleod@cc 385-3188 O365 calendar
Powell, Will Research Technologist II (Lead) Research Support will.powell@cc 894-9301 O365 calendar
Rydarowski, Aimee Application Developer Sr. Application and Web Development      
Topping, Veronique Application Developer Sr. Application and Web Development veronique.topping@cc 385-4276 O365 calendar
Tyson, James IT Support Professional Lead Help Desk Support jtyson31@gatech.edu 470-337-3231