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TSO staff are working a hybrid schedule which will include onsite and remote technical support for faculty, staff and graduate students. Onsite coverage is available Monday through Friday, 8:00am - 4:00pm in CCB 212. For support, please contact the TSO HelpDesk at helpdesk@cc.gatech.edu, 404-894-7065, submit a ticket, stop by CCB 212, or visit our Frequently Asked Questions (FAQ) and How To's listings. Should you need to call or schedule a meeting with a TSO staff member, please view their Office365 calendar.
| NAME | POSITION | AREA OF RESPONSIBILITY | ROOM | PHONE | AVAILABILITY | |
|---|---|---|---|---|---|---|
| Uwanna Smith | Director | TSO | uwanna@cc | CCB 243 | 894-9678 | O365 calendar |
| Dan Forsyth | Associate Director | TSO Research, Instruction, and Infrastructure | dan@cc | CCB 242 | 385-6696 | O365 calendar |
| Kim MacLeod | Associate Director | TSO Help Desk Support and Web Development | kmacleod@cc | CCB 240 | 385-2680 | O365 calendar |
| Brinson, Jason | IT Support Professional Sr. | Windows and Linux System Administration | jason.brinson@cc | CCB 235 | 894-4578 | O365 calendar |
| Davis, Debbie | IT Support Professional Lead | Network engineering, data center management | debbie@cc | CCB 241 | 385-7155 | O365 calendar |
| Frank, Adelle | Application Developer Sr. | Application and Web Development | adelle.frank@cc | CCB 237 | 385-3418 | O365 calendar |
| Honea, Ken | Research Technologist I | Primary contact for CS + RIM + C21U research technology support. | ken.honea@cc | KACB 2341 | 385-3781 | O365 calendar |
| Leonard, Andrew | IT Support Professional Sr. | Instructional server support and Help Desk Support | aleonard@cc | CCB 211 | 385-2805 | O365 calendar |
| MacLeod, Brian | IT Support Professional Sr. | UNIX system administration, data storage backup & recovery, infrastructure servers. | bmacleod@cc | CCB 234 | 385-3188 | O365 calendar |
| Mercer, David | IT Support Professional Lead | Instructional server support. | dmercer@cc | CCB 239 | 385-2518 | O365 calendar |
| Powell, Will | Research Technologist I | Primary contact for CSE research technology support | will.powell@cc | Coda (13th floor) | 894-9301 | O365 calendar |
| Samuel, Oliver | IT Support Professional Sr. |
Help Desk Support |
oliver.samuel@cc | CCB 238 | 385-2965 | |
| Topping, Veronique | Application Developer Sr. | Application and Web Development | veronique.topping@cc | CCB 236 | 385-4276 | O365 calendar |
| Trent, Tim | Research Technologist I | Primary contact for GVU research technology support. | timothy.trent@cc | TSRB 216 | 385-7610 | O365 calendar |
Organizational Chart
