Two of the computing service providers available to you at GT are the Administrative Services Center (ASC) and the CoC Technology Services Organization (TSO). OIT operates a Help Desk located on the ground floor of the Clough Building (see details below). TSO operates a central Help Desk, located in CCB 225D, and provides walk-in, phone, and email support (see details below).
- TSO provides technology services for CoC faculty, staff, and students regarding CoC technology resources.
- OIT provides technology services for all faculty, staff and students regarding GT technology resources, including all A/V requests for classrooms.
- Please check the Frequently Asked Questions (FAQ) and HowTo's links below to quickly answer some of your common questions.
- The TSO Help Desk provides After Hours Emergency Support for CoC faculty and staff for critical services only.
| SUPPORT ORGANIZATION | LOCATION | HOURS | CONTACT INFORMATION | FREQUENTLY ASKED QUESTIONS (FAQS) & HOW TO'S |
|---|---|---|---|---|
| TSO | CCB 225D | Mon-Fri 8AM-4PM | Primary Contact: Andrew Leonard, Curran Heppenstall, Oday Abdulazeez E-mail: helpdesk@cc.gatech.edu Phone: 404-894-7065 | Check the TSO FAQ & HowTo's Listing |
| OIT | Clough Building Room 215 | Mon-Fri: 8AM-5PM | E-mail: support@oit.gatech.edu Phone: 404-385-1111 | Check the ASC FAQ Listing |