Frequently Asked Questions

Visit this web page to find answers to frequently asked questions that concern the College of Computing or Georgia Tech technology.
Categorysort descending Title Updated date
What is Endpoint Management? 2021-10-26
What Software is installed during TSO default setup? 2021-07-16
Windows How do I add shortcuts to the start menu? 2011-07-26
Windows I login with my Windows name and password but my account is invalid. What does this mean? 2011-07-26
Windows [Staff] How do I access H: drive on Windows? 2019-04-03
Email What is the GT e-mail, calendar, and contacts transition to Office 365 all about? 2017-05-15
Email Important email messages are being flagged as Junk! How can I fix this? 2015-12-11
Email What is the Outlook Clutter feature? 2016-05-27
Email How can I change my Mailman subscription email globally? 2017-07-31
Email How do I view other people's calendars in OWA? 2012-07-06
Email How long does OWA keep me logged in? 2011-07-26
Email How big of an attachment can I email? 2017-01-04
Email What is my @cc email address? 2021-03-04
Email What should I do when I receive a spam or phishing email? 2021-07-16
Network Can I use RDP or VNC to connect to my on-campus computer from off-campus 2014-01-17
Network Can I operate my own WiFi Access Point? 2019-01-02
Security How do I know if I'm enrolled in JAMF? 2020-12-16
Security How do I obtain the CoC VPN client? 2021-05-11
Security Can I request administrator access on my computer? 2021-10-21
Security How do I set up my Unix account to accept ssh without passwords? 2012-04-03
Security Why do I receive an alert when I try to apply for an account? 2011-07-26
Security What is the GT Two-Factor Authentication Implementation all about? 2017-05-15
Identity Management Why are my resources expiring? 2015-12-07
Identity Management How long do passwords stay active? 2011-07-26
Identity Management How do I request resources? 2018-03-29
Identity Management How do I sponsor guest accounts? 2020-05-14
Identity Management How do I reset my CC password? 2018-08-24
Identity Management What's Duo Two-Factor Authentication? 2016-11-21
Identity Management How long will I have access to my CoC account after I graduate? 2011-07-26
Printing Mopier FAQ 2016-05-31
Printing Pharos FAQ 2021-10-11
Printing How do I find out what printers are installed on my computer? 2017-12-06
Printing Will TSO attach my All-in-One (AIO) printer to the print server? 2012-03-29
Data Storage and Backup What happened to CrashPlan? 2021-01-20
Data Storage and Backup Can I use external sources to store data? 2020-05-04
Data Storage and Backup How do I tell what my disk usage is? 2012-07-06
Data Storage and Backup How do I connect to a Filemaker Pro Database? 2012-07-06
Data Storage and Backup How do I mount my CoC home directory from a Windows machine? 2012-07-06
Data Storage and Backup Where should I store my files? 2014-10-09
other Where do I get serial numbers (keys) for products I've downloaded from Imagine (formerly DreamSpark) website? 2016-10-03
other Which computer should I purchase? 2021-10-15
other How to get remote assistance via Bomgar Application 2020-11-05
Collaboration What is GT GitHub Enterprise? 2020-12-03
Collaboration How do I transfer ownership of a Dropbox folder? 2018-03-29
Collaboration What software do Affiliates have access to? 2020-11-05
Collaboration Which campus services should you use if you deal with sensitive data? 2020-11-12
Licensing OnTheHub Frequently Asked Questions 2021-06-03
Web How do I edit my ~ webpage? 2016-10-03
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