Frequently Asked Questions

Visit this web page to find answers to frequently asked questions that concern the College of Computing or Georgia Tech technology.
Category Sort descending Title Updated Date
What is Endpoint Management?
What Software is installed during TSO default setup?
Collaboration What software do Affiliates have access to?
Collaboration Which campus services should you use if you deal with sensitive data?
Collaboration What is GT GitHub Enterprise?
Collaboration How do I transfer ownership of a Dropbox folder?
Data Storage and Backup How do I mount my CoC home directory from a Windows machine?
Data Storage and Backup What happened to CrashPlan?
Data Storage and Backup Can I use external sources to store data?
Data Storage and Backup Can I mount my CoC home directory on my personal computer using Samba?
Data Storage and Backup How do I connect to a Filemaker Pro Database?
Data Storage and Backup How do I tell what my disk usage is?
Data Storage and Backup Where should I store my files?
Email How do I view other people's calendars in OWA?
Email How long does OWA keep me logged in?
Email What should I do when I receive a spam or phishing email?
Email How big of an attachment can I email?
Email What is my @cc email address?
Email Important email messages are being flagged as Junk! How can I fix this?
Email What is the Outlook Clutter feature?
Email How can I change my Mailman subscription email globally?
Identity Management How long will I have access to my CoC account after I graduate?
Identity Management Why are my resources expiring?
Identity Management How do I request resources?
Identity Management How long do passwords stay active?
Identity Management How do I sponsor guest accounts?
Identity Management What's Duo Two-Factor Authentication?
Identity Management How do I reset my CC password?
Licensing VMWare Software Distribution Frequently Asked Questions
Network Can I use RDP or VNC to connect to my on-campus computer from off-campus
Network Can I operate my own WiFi Access Point?
Other How to get remote assistance via Bomgar Application
Other Which computer should I purchase?
Printing How do I find out what printers are installed on my computer?
Printing Will TSO attach my All-in-One (AIO) printer to the print server?
Printing Mopier FAQ
Printing Pharos FAQ
Security How do I know if I'm enrolled in JAMF?
Security Can I request administrator access on my computer?
Security How do I obtain the CoC VPN client?
Security Why do I receive an alert when I try to apply for an account?
Security What is the GT Two-Factor Authentication Implementation all about?
Security How do I set up my Unix account to accept ssh without passwords?
Web How do I edit my ~ webpage?
Windows How do I add shortcuts to the start menu?
Windows [Staff] How do I access H: drive on Windows?