Frequently Asked Questions

Visit this web page to find answers to frequently asked questions that concern the College of Computing or Georgia Tech technology.
Category Title Updated Date
What is Endpoint Management?
What Software is installed during TSO default setup?
AV Support Why won't Microsoft Teams open on lectern or meeting room PCs?
Collaboration What is GT GitHub Enterprise?
Collaboration How do I transfer ownership of a Dropbox folder?
Collaboration What software do Affiliates have access to?
Collaboration Which campus services should you use if you deal with sensitive data?
Data Storage and Backup Dropbox - Things to Know
Data Storage and Backup OneDrive - Things to Know
Data Storage and Backup Can I use external sources to store data?
Data Storage and Backup Can I mount my CoC home directory on my personal computer using Samba?
Data Storage and Backup How do I connect to a Filemaker Pro Database?
Data Storage and Backup How do I tell what my disk usage is?
Data Storage and Backup Where should I store my files?
Data Storage and Backup How do I mount my CoC home directory from a Windows machine?
Email How do I view other people's calendars in OWA?
Email How long does OWA keep me logged in?
Email What should I do when I receive a spam or phishing email?
Email How big of an attachment can I email?
Email What is my @cc email address?
Email Important email messages are being flagged as Junk! How can I fix this?
Email How can I change my Mailman subscription email globally?
Identity Management Why are my resources expiring?
Identity Management How do I request resources?
Identity Management How long do passwords stay active?
Identity Management What's Duo Two-Factor Authentication?
Identity Management How do I sponsor guest accounts?
Identity Management How do I reset my CC password?
Identity Management How long will I have access to my CoC account after I graduate?
Licensing VMWare Software Distribution Frequently Asked Questions
Network Can I use RDP or VNC to connect to my on-campus computer from off-campus
Network Can I operate my own WiFi Access Point?
OSX How do I fix "no matching host key type found" on Mac?
Other Which computer should I purchase?
Other How to get remote assistance via Bomgar Application
Printing Will TSO attach my All-in-One (AIO) printer to the print server?
Printing Mopier FAQ
Printing Pharos FAQ
Printing How do I find out what printers are installed on my computer?
Security How do I know if I'm enrolled in JAMF?
Security Can I request administrator access on my computer?
Security How do I obtain the CoC VPN client?
Security What is the GT Two-Factor Authentication Implementation all about?
Security Why do I receive an alert when I try to apply for an account?
Security How do I set up my Unix account to accept ssh without passwords?
Web How do I edit my ~ webpage?
Windows How do I add shortcuts to the start menu?
Windows [Staff] How do I access H: drive on Windows?
Subscribe to FAQs