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While OIT provides support for institute-scale and generalized administrative computing activities (e.g. TechWorks, PeopleSoft, Banner, and much more), TSO provides support for the College of Computing's unique business computing needs through the delivery and support of applications and databases. All administrative computing requests for technical help can be routed to the TSO Help Desk.
Custom Application Programming & Support
TSO programmers develop and support administrative applications and databases that provide essential CoC business workflow and automation. Examples of such applications and databases are:
- Human Resources (HR) database
- PhD Review System
- Request Tracker Ticketing System
- CoC Intranet
- Undergraduate TA Hiring Application
TSO administrates databases that are associated with vital business applications.
Liaison to OIT Enterprise Information Systems
TSO provides a technical advocate for administrative users of Institute administrative systems (e.g. Techworks, PeopleSoft, Banner, etc.), which is useful in the timing and ramifications of system and software upgrades/changes/procedures.