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TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.
New Year, New HelpDesk (Location)
Thursday, December 19, 2019
Data Loss Prevention Rules Added to O365 Email
Tuesday, November 26, 2019
Mac OS Catalina Upgrade
Tuesday, October 8, 2019
TechWorks & TimeOut to be Accessed via Campus Network & VPN
Wednesday, August 7, 2019
TSO Help Desk Availability
Sunday, July 28, 2019
Mar 3 Windows Server Maintenance
All Windows-based server routine patching and maintenance
Feb 19 Network switch code upgrade in KACB data center
TSO is upgrading the code for the Cisco Nexus switch located in the KACB 2219 data center.
Feb 17 Brief network outage
College of Computing networking experienced a brief outage.
Feb 11 Brief Mailman outage
mailman was inaccessible and was not sending out mail
Feb 6 Drupal Websites Scheduled Maintenance - Feb. 6
The Plesk web servers are being upgraded on OIT's web hosting.