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TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.
Code42 (CrashPlan) Software Update
Monday, February 1, 2021
Changes coming to Georgia Tech email: Action may be required.
Thursday, November 5, 2020
macOS 11 Big Sur Update
Monday, November 2, 2020
New Year, New HelpDesk (Location)
Thursday, December 19, 2019
Data Loss Prevention Rules Added to O365 Email
Tuesday, November 26, 2019
May 13 TSO Operations Linux Patching
Routine patching of Linux based systems.
May 10 FileMaker Pro (CCDB) Outage - 5/10/21
The College's FileMaker Pro server is currently down
May 4 Windows Server Maintenance
All Windows-based server routine patching and maintenance
Apr 27 Drupal Websites Scheduled Maintenance - Tues, April 27
Drupal websites will be patched to apply the fix for a security vulnerability.
Apr 16 help.cc.gatech.edu temporarily inoperable
help.cc.gatech.edu was temporarily inoperable