A group photo of the TSO team

TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.

Help Desk

TSO IT Support
Hours: Mon-Fri, 8 am to 4 pm
Email: helpdesk@cc.gatech.edu
Phone: 404-894-7065
Walk-In Support: CCB 225D
Submit a Help Request
 

News

System Notices

Routine patching and maintenance of all Windows-based servers.
On June 4, 2026 TSO will be cleaning old DNS Records
TSO will update Grad.cc to point to a new database to retrieve Banner data because the current database will be decommissioned.
The Drupal websites will be updated to apply a critical security update.
The Drupal websites will be updated to apply a critical security update.