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TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.
New Year, New HelpDesk (Location)
Thursday, December 19, 2019
Data Loss Prevention Rules Added to O365 Email
Tuesday, November 26, 2019
Mac OS Catalina Upgrade
Tuesday, October 8, 2019
TechWorks & TimeOut to be Accessed via Campus Network & VPN
Wednesday, August 7, 2019
TSO Help Desk Availability
Sunday, July 28, 2019
Jun 2 Windows Server Maintenance
All Windows-based server routine patching and maintenance
Jun 1 Research.cc.gatech.edu being retired June 1st
TSO is retiring the Drupal 6-based research.cc.gatech.edu hosting service.
Jun 1 help.cc.gatech.edu mail handling issues
help.cc.gatech.edu had issues handling mail
May 28 Drupal Websites Scheduled Maintenance - May 28
Drupal websites will be patched to apply the fix for a security vulnerability.
May 7 CCB Data Closet switch maintenance
TSO will be performing network maintenance on the switches located in the College of Computing Building.