A group photo of the TSO team

TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.

Help Desk

Hours: Mon-Fri, 8 am to 4 pm

Email: helpdesk@cc.gatech.edu

Phone: 404-894-7065

Walk-In Support: CCB 225D

 

System Notices

TSO will be performing updates to the Global 'Custom Fields' to reduce clutter.
TSO is migrating some of the backend infrastructure to newer Endpoint Management software.
Partial Campus power outage

help.cc is getting a facelift! TSO will be adding some custom styles to our ticketing system to make it feel a little more like home.
All Windows-based server routine patching and maintenance