TSO Group Photo

TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.


Cortex XDR Installation
Wednesday, August 11, 2021
Code42 (CrashPlan) Software Update
Monday, February 1, 2021
macOS 11 Big Sur Update
Monday, November 2, 2020
New Year, New HelpDesk (Location)
Thursday, December 19, 2019

System Notices

Dec 11 File Server Maintenance
Maintenance on CC-ADAMAWA affecting AdminFS and WinHome
Dec 7 Windows Server Maintenance
All Windows-based server routine patching and maintenance
Dec 6 Grad.cc Website Maintenance - 12/6/21
The School of Cybersecurity & Privacy will be added to the Letter Report page on the Grad.cc website.
Nov 30 Drupal Websites Scheduled Maintenance - 11/30/21
Drupal websites will be patched to apply the fix for a security vulnerability.
Nov 29 help.cc.gatech.edu upgrade
TSO and Best Practical will upgrade Request Tracker on help.cc.gatech.edu