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TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. The organization is directed by Uwanna Smith. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure. To help improve our service, feel free to use our feedback reply form.
New Year, New HelpDesk (Location)
Thursday, December 19, 2019
Data Loss Prevention Rules Added to O365 Email
Tuesday, November 26, 2019
Mac OS Catalina Upgrade
Tuesday, October 8, 2019
TechWorks & TimeOut to be Accessed via Campus Network & VPN
Wednesday, August 7, 2019
TSO Help Desk Availability
Sunday, July 28, 2019
Jul 10 VM Outage
A VM host was rebooted which caused several VMs to become unavailable.
Jul 10 Degraded Service for mailman.cc.gatech.edu
Web access via mailman.cc.gatech.edu is not available on the newest release of Firefox browser.
Jul 7 Windows Server Maintenance
All Windows-based server routine patching and maintenance
Jun 27 IMPORTANT: Campus Water Main Break and Data Centers Shutdown
A major water main break at Hemphill Avenue and Ferst Drive near the MaRC Building due to the failure of the line.
Jun 25 Drupal Websites Scheduled Maintenance - June 25
Drupal websites will be patched to apply the fix for a security vulnerability.