WHAT HAPPENED?

The server that runs mailman was inaccessible and was not sending mail

Affected servers: newvoreg.cc.gatech.edu

WHEN DID IT HAPPEN?

The outage began at approximately 7:15am, February 11th. The mailman service was restored and began sending mail at 8:21am.

WHY DID IT HAPPEN?

Memory utilization on the server was at 99%, causing the issues with mailman. TSO is investigating the root cause, but a reboot of the server returned it to working order.

WHO IS AFFECTED?

Users sending mail to a mailman list may have seen delays.

Affected services: mailman

WHAT DO YOU NEED TO DO?

Mail was queued during the outage and began sending successfully when service was restored. No user action should be required.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (CCB 212, 404.894.7065, helpdesk@cc.gatech.edu).