Campus IT Services Degradation

WHAT HAPPENED?
Several campus network and IT services were intermittently unavailable.  Affected services include, but are not limited to:  AVOW, Banner Imaging, GT Events (EMS), Coldfusion Applications, part of GT webhosting, several ESX servers and their related VMs, and TouchNet.

 
WHEN DID IT HAPPEN?
From 9:40 AM until 10:30 AM on June 1, 2017.

 
WHY DID IT HAPPEN?
OIT discovered a bug in the code of the storage server which supported the affected services.

 
WHAT DO YOU NEED TO DO?
No user action is required.
 
 
HAS THE PROBLEM BEEN RESOLVED?
Yes.  Additional information can be found on https://status.gatech.edu.

 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).  If you prefer, you may contact the OIT Technology Support Center (404-894-7173, support@oit.gatech.edu).