The campus network is experiencing issues.
WHEN DID IT HAPPEN?
Beginning at approximately 8:30 AM, Wednesday, June 25, 2014.
WHY DID IT HAPPEN?
OIT is currently investigating.
WHO WAS AFFECTED?
Users attempting to access campus network resources may experience intermittent authentication errors and slow performance or time-outs. Affected services include the following.
WHAT DO YOU NEED TO DO?
No user action is required at this time.
HAS THE PROBLEM BEEN RESOLVED?
WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center (404-894-7173, email@example.com) or the TSO Help Desk (CCB 148, 404-894-7065, firstname.lastname@example.org).
OIT traced the network issues to very high CPU usage overloading the Rich2-rtr. They were able to make changes on the router, and network services were returned to normal by 3:10 PM, June 25, 2014.