WHAT HAPPENED?
The campus network is experiencing issues.


WHEN DID IT HAPPEN?
Beginning at approximately 8:40 AM, Thursday, June 26, 2014.


WHY DID IT HAPPEN?
OIT is currently investigating.


WHO WAS AFFECTED?
Users attempting to access campus network resources may experience intermittent authentication errors and slow performance or time-outs.  Affected services include the following.

Affected services:
Banner
Buzzport
GTReports
LAWN
MyGaTech
Oscar
Passport


WHAT DO YOU NEED TO DO?
No user action is required at this time.


HAS THE PROBLEM BEEN RESOLVED?
No.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center (404-894-7173, support@oit.gatech.edu) or the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).


UPDATE:
After investigating, OIT traced the issue to the central user security authentication application.  The vendor was contacted, the BPROD database was restarted, and services were returned to normal by 7:30 PM on Friday, June 27, 2014.