WHAT HAPPENED?

Some parts of campus experienced network outages, both on wired networks and LAWN. 

WHEN DID IT HAPPEN?

From approximately 2:00 PM until 2:30 PM on Tuesday, July 10, 2018.

WHY DID IT HAPPEN?

OIT investigated and the issue was traced to a problem with the routing protocol on a device in the Rich data center.

WHO WAS AFFECTED?

Network access, lawn connectivity, and access to a variety of OIT services

WHAT DO YOU NEED TO DO?

No user action is required, however, if you are still experiencing connectivity issues, users may need to reboot their desktop.

HAS THE PROBLEM BEEN RESOLVED?

Yes.
 

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).