New logins to login.gatech.edu (CAS) were failing.
WHEN DID IT HAPPEN?
Between 2:05 PM and 2:45 PM, Tuesday, June 11, 2013.
WHY DID IT HAPPEN?
A firewall configuration error.
WHO WAS AFFECTED?
Users attempting to login to campus services dependent upon CAS during the outage period (existing logins were unaffected). Affected services included the following.
WHAT DO YOU NEED TO DO?
No user action is required.
HAS THE PROBLEM BEEN RESOLVED?
Yes. OIT located and corrected the firewall configuration error.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center (404-894-7173, email@example.com) or the TSO Help Desk (CCB 148, 404-894-7065, firstname.lastname@example.org).