WHAT HAPPENED?
There is a chilled water outage in the CCB Data Center 247/HPCF.


WHEN DID IT HAPPEN?
TSO became aware at approximately 12:40 PM, Wednesday, May 28, 2014.


WHY DID IT HAPPEN?
The cause is being investigated.


WHO WAS AFFECTED?
TSO is in the process of shutting down servers in CCB 247 and the HPCF.


WHAT DO YOU NEED TO DO?
Users should save their work and be prepared for network interruption of core CoC services.


HAS THE PROBLEM BEEN RESOLVED?
No, the cause is being investigated.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu)


UPDATE:
At 12:30 PM, May 28, the Holland chilled water plant experienced a power outage, which led to the chilled water outage at the CCB.  Due to the high temperatures, TSO was forced to shut down all non-critical servers in CCB 247 and the HPCF.  Power was restored at the Holland plant and the temperature in the CCB began to slowly drop around 8:10 PM.  TSO began powering on machines at approximately 9:30 PM.  All servers were powered on by approximately 10:00 PM.

Owner of Alert
TSO