Churchlady.cc.gatech.edu Outage

WHAT HAPPENED?
The research collaboration server churchlady.cc.gatech.edu was unavailable, affecting SVN, wikis, swikis, and Drupal web sites.


WHEN DID IT HAPPEN?
At approximately 12:00 PM, Friday, January 15, 2010, the server became unavailable, and it was restored around 12:00 AM, Saturday, January 16, 2010.


WHY DID IT HAPPEN?
The server suffered a disk failure that caused RAID array corruption which required file systems to be reloaded from backup tapes.


WHO WAS AFFECTED?
Users of the services listed below.

Affected services:
- NFS file services to /net/ac901, /net/ac902, /net/ac903, /net/ac904
- Mediawiki (http://wiki.cc.gatech.edu/)
- Drupal (http://research.cc.gatech.edu/ and http://collab.cc.gatech.edu)
- SVN (http://svn.cc.gatech.edu/)
- Swiki (http://home.cc.gatech.edu/)
- Swiki (http://kingkong.cc.gatech.edu)


WHAT DO YOU NEED TO DO?
SVN users of http://svn.cc.gatech.edu/ will need to reapply any repo changes made between 12:00 PM on Thursday, January 14, 2010, and 12:00 PM on Friday, January 15, 2010.


HAS THE PROBLEM BEEN RESOLVED?
Yes. The drive has been replaced, the system RAID has been rebuilt, and the affected data has been reloaded from tape.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).