Update: As of 11:57am, the College network was still experiencing issues with the OSPF protocol peering incorrectly. OIT worked with Cisco to get the issue resolved and the network was fully migrated as of 12:24pm. TSO has verified networking on the core College services and will continue checking systems. Please contact the HelpDesk (helpdesk@cc.gatech.edu) if you continue to experience networking issues.  

WHAT’S HAPPENING?

OIT will be upgrading and migrating the College of Computing to new Cisco routing hardware.

WHEN IS IT HAPPENING?

October 10th, 2020, from 9am - Noon

WHY IS IT HAPPENING?

In December 2019, CoC network routing was migrated to Cisco Catalyst 9500 hardware to replace legacy Catalyst 6500 hardware. Since then, a number of issues - some impacting service, some not - were experienced. The Cisco account team has recommended migrating from the existing hardware to Nexus 9000 to address these issues.

WHO IS AFFECTED?

Users will experience a brief outage as each College network is migrated to the new routing hardware. 

WHAT DO YOU NEED TO DO?

No user action should be required. If your devices do not automatically reconnect following the outage, please try manually disconnecting and reconnecting and/or reseating the network cable. If connections issues continue, please reach out to the TSO HelpDesk.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (helpdesk@cc.gatech.edu).