WHAT’S HAPPENING?

Some messages sent to mailing lists were not being delivered and others being inappropriately moderated.

Affected servers:

mailman.cc.gatech.edu

WHEN IS IT HAPPENING?

The issues occurred July 29, 2020 from  8:00am to ~4:00pm

WHY IS IT HAPPENING?

Following the mailman server upgrade on the morning of July 29, 2020 (https://support.cc.gatech.edu/alerts/mailman-server-maintenance), it was discovered that there was a bug in the code for the application. A patch was applied and delayed/moderated mail were processed by the system.  No mail was lost during the window of degraded service.

WHO IS AFFECTED?

A limited amount of mailing list users, who have submitted mail to the service.

Affected services:

Mailman mailing lists

WHAT DO YOU NEED TO DO?

If you have sent an email to a list and it has not distributed, you may have received a message that your email is in moderation. The list owner will need to release the email via the web interface. Most of the messages held back have already been processed.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (helpdesk@cc.gatech.edu).