Exchange & BES Maintenance

WHAT'S HAPPENING?
GTRI will perform routine system maintenance on the Exchange and BlackBerry Enterprise servers. During this maintenance, Exchange email/calendaring services will be intermittently unavailable.


WHEN IS IT HAPPENING?
Thursday, September 20, 2012, from 7:00 PM to 10:30 PM.


WHY IS IT HAPPENING?
To apply the latest updates released by Microsoft for Windows servers.


WHO IS AFFECTED?
Faculty and Staff Exchange and BlackBerry users.


WHAT DO YOU NEED TO DO?
Log out of Outlook or other email client used when leaving the office for the day.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).


UPDATE:
Late in the day on Monday, September 17, 2012, some Exchange users may have noticed a message that stated something similar to, "Trying to connect to autodiscover," and may have been prompted for their password.  Autodiscover.cc.gatech.edu is safe to run and will periodically show up when server changes have been made.  However, the password prompt usually only appears if a user's account is locked out.  In this case, GTRI was performing some preparatory work which inadvertently caused the message and password prompt to appear for some users.