FileMaker Pro Outage

WHAT HAPPENED?
The FileMaker Pro server ackerman.cc.gatech.edu is rejecting logins.


WHEN DID IT HAPPEN?
Since approximately 1:45 PM, Tuesday, November 11, 2014.
 

WHY DID IT HAPPEN?
That's currently being investigated.


WHO WAS AFFECTED?
CoC faculty and staff attempting to use FileMaker Pro.


HAS THE PROBLEM BEEN RESOLVED?
No. TSO is currently troubleshooting.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).