WHAT HAPPENED?
Users are experiencing intermittent authentication failures when trying to access systems using GT authentication.


WHEN DID IT HAPPEN?
Since approximately 8:30 AM on Thursday, January 7, 2016.


WHY DID IT HAPPEN?
OIT is investigating.


WHO WAS AFFECTED?
All GT faculty, staff, and students using GT-authenticated systems.


WHAT DO YOU NEED TO DO?
If a login to a GT-authenticated system is unsuccessful, wait a few minutes and retry.


HAS THE PROBLEM BEEN RESOLVED?
No.  TSO has contacted OIT and are awaiting an update.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center (404-894-7173, support@oit.gatech.edu) or the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).

Owner of Alert
OIT