WHAT HAPPENED?
Mail sent to @gatech.edu addresses was bouncing.
 
 
WHEN DID IT HAPPEN?
Saturday, May 14, 2016, from 9:30 AM until 3:40 PM.
 
 
WHY DID IT HAPPEN?
After OIT scheduled maintenance on one of the main campus routers, mail sent to @gatech.edu addresses began bouncing.  Other email routing domains (such as @cc.gatech.edu) were unaffected.
 
 
WHO WAS AFFECTED?
Anyone attempting to send mail to an @gatech.edu email address.
 
 
WHAT DO YOU NEED TO DO?
Any mail bounced during the above time period should be resent.
 
 
HAS THE PROBLEM BEEN RESOLVED?
Yes.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).  If you prefer, you may contact the OIT Technology Support Center (404-894-7173, support@oit.gatech.edu).