WHAT’S HAPPENING?
We're updating help.cc.gatech.edu with a few minor cosmetic changes to bring the branding closer to Georgia Tech.

Affected servers:
help.cc.gatech.edu

WHEN IS IT HAPPENING?
Friday, November 8th 2024 at 4PM

WHY IS IT HAPPENING?
As additional groups utilize help.cc.gatech.edu, TSO decided to include GT branding on the Request Tracker tool.

WHO IS AFFECTED?
RT users

Affected services:
help.cc.gatech.edu

WHAT DO YOU NEED TO DO?
Nothing! These are minor changes to the frontend. See the attached image to get an idea of how it will look.RT with a few cosmetic tweaks using institute gold and navy.

WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).

Owner of Alert
TSO