Intermittent CoC Site Outage

WHAT HAPPENED?
The main CoC website www.cc.gatech.edu was intermittently unavailable.

 
WHEN DID IT HAPPEN?
From approximately 11:30 AM until 3:45 PM on Wednesday, August 31, 2016.

 
WHY DID IT HAPPEN?
The site was experiencing database issues.  

 
WHO WAS AFFECTED?
Visitors to the site.
 
 
WHAT DO YOU NEED TO DO?
No user action is required.

 
HAS THE ISSUE BEEN RESOLVED?
Yes.  TSO restored the database from backup, and the site was returned to normal service at 3:45 PM, August 31.

 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).