Killerbee4.cc.gatech.edu Outage

WHAT HAPPENED?
The general-access research computing server killerbee4.cc.gatech.edu was offline.


WHEN DID IT HAPPEN?
From approximately 7:50 AM to 2:15 PM, Monday, September 13, 2010.


WHY DID IT HAPPEN?
The server experienced hardware fault conditions.


WHO WAS AFFECTED?
CoC faculty and grad students who use killerbee4.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
Yes. TSO worked with Dell support to reseat hardware components. Afterwards, the system booted cleanly.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu)