The electrician came over this morning and determined the problem needed to be fixed ASAP before another outage occurs. He repaired the wiring of two circuits by replacing the sections of melted wires. All the circuits are back operational. Work was done from 9:45AM-10:45AM October 11th.
The power pole in Rack 59 of the College of Computing Data Center was overloaded and tripped a circuit breaker in the associated PDU. When TSO attempted to reset the breaker, the entire PDU tripped and powered off. The offending breaker was left disabled, and the PDU was powered back up. A new power pole was brought online and plugged into a different breaker to power Rack 59.
WHEN DID IT HAPPEN?
October 10th from 4:30am - 11:30am
WHY DID IT HAPPEN?
The issue is still being investigated, but is believed to be linked to a bad circuit breaker.
WHO IS AFFECTED?
Users of the affected servers above.
WHAT DO YOU NEED TO DO?
No user action is required. The PDU was reset and the bad circuit breaker will be investigated by an electrician.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, firstname.lastname@example.org).