WHAT’S HAPPENING?
MyGaTech/Zimbra will be unavailable and GT campus network connectivity will be intermittently unavailable.


WHEN IS IT HAPPENING?
Network:  Between 4:00 AM and 6:00 AM, Saturday, April 20, 2013.
MyGaTech:  Between 6:00 AM and 12:00 PM, Saturday, April, 20, 2013.


WHY IS IT HAPPENING?
OIT will apply changes to increase reliability for some data center networks.  This will affect the core routers on campus, causing brief rolling periods of network downtime during the maintenance window.

OIT will upgrade MyGaTech to v7.2.3, which includes performance enhancements and Briefcase improvements.  During the maintenance period, MyGaTech will be unavailable.  Email will be queued during this time and delivered once the service is again available.


WHO IS AFFECTED?
Users attempting to connect to campus resources, including resources in CCB, KACB, and TSRB.  For brief periods, portions of the campus network will not have connectivity.  This will affect the entire network at some period during the maintenance.

All MyGaTech users and BuzzPort users who try to access their email or any calendars during the maintenance period.


WHAT DO YOU NEED TO DO?
Users should save their work prior to the maintenance period and be prepared for interruption during the maintenance.  Some users may need to reboot their workstations following the maintenance if their home directories do not successfully remount.

MyGaTech Outlook users will need to upgrade their Zimbra Connector for Outlook from software.oit.gatech.edu.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center (404-894-7173, support@oit.gatech.edu) or the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).