Network Outage 4/28

WHAT HAPPENED?

The college router became unresponsive resulting in degraded network service and unreachable hosts. 

WHEN DID IT HAPPEN?

The outage was first reported at 9:00am. Networking was restored at 12:45pm. 

WHY DID IT HAPPEN?

The console of the router was unresponsive and required a reboot. All services were restored after the reboot.

WHO IS AFFECTED?

All CoC networks

WHAT DO YOU NEED TO DO?

No user action is required. 

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).