WHAT HAPPENED?
The web database server newdaribow.cc.gatech.edu is offline.


WHEN DID IT HAPPEN?
Beginning at 2:00 PM, Tuesday, January 19, 2016.


WHY DID IT HAPPEN?
Following the chilled water maintenance this weekend (see http://support.cc.gatech.edu/alerts/chilled-water-maintenance for more details), one of the drives in newdaribow's RAID failed.


WHO WAS AFFECTED?
Users of the web services listed below that rely on newdaribow for their databases.

Affected services:
etest.cc.gatech.edu
timeboard.cc.gatech.edu
goats.cc.gatech.edu
ta-app.cc.gatech.edu


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
TSO is in the process of replacing the failed drive.  While the RAID resyncs, access to the server will be unavailable.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).


UPDATE:
The sync completed, and newdaribow was again providing service by 3:00 PM, January 19, 2016.