Partial CoC Web Outage

WHAT HAPPENED?
Several CoC websites were unavailable.
 
 
WHEN DID IT HAPPEN?
From approximately 12:15 PM until 1:30 PM on Monday, June 12, 2017.
 
 
WHY DID IT HAPPEN?
TSO continues to investigate the root cause.
 
 
WHO WAS AFFECTED?
Any user attempting to access the following sites during the outage window.

cercs.gatech.edu
staff-feedback.cc.gatech.edu
support.cc.gatech.edu
www.cc.gatech.edu
www.cse.gatech.edu
www.ic.gatech.edu
www.scs.gatech.edu

 
WHAT DO YOU NEED TO DO?
No user action is required.
 
 
HAS THE PROBLEM BEEN RESOLVED?
Yes.  TSO staff rebooted the web server, which returned the above sites to service.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).