Partial TSRB power outage

Update Nov. 18, 2023:
Electrical engineer is still troubleshooting the root cause of why a faulty circuit breaker caused the entire power panel to shut down. Power to the TSRB MDF is currently restored as of 9:23 am, Nov. 18, 2023. More updates to follow.  TSO research team has verified the impacted servers are up. If you notice an issue, please email helpdesk@cc.gatech.edu.

WHAT’S HAPPENING?

Power outage in TSRB MDF.  Building network equipment is offline which impacting the entire building. Individuals in the building will not have internet, both wireless and wired.

    WHEN IS IT HAPPENING?

    Power was lost at 2:04am on Sat. Nov. 18, 2023 and is ongoing.

    WHY IS IT HAPPENING?

    The cause of the power outage is currently unknown. An electrical engineer is still on the way in to investigate as of this notice.

    WHO IS AFFECTED?

    All occupants of TSRB trying to get online and anyone trying to access the servers housed in the data center.

    Affected services:

    • dilab-0
    • socfleet
    • troi
    • dil
    • cornfield
    • titan
    • ebisu
    • socvulcan
    • breiman
    • tribble
    • ocular

    WHAT DO YOU NEED TO DO?

    Nothing at this moment. TSO and OIT are aware and working onsite. We will post an update later this morning.

    WHO SHOULD YOU CONTACT FOR QUESTIONS?

    Contact the TSO Help Desk (404.894.7065, helpdesk@cc.gatech.edu, Get Help Form).