Server Outage

WHAT HAPPENED?
The redundant mailhead ace2.cc.gatech.edu went offline.


WHEN DID IT HAPPEN?
At approximately 8:50 PM, Tuesday, December 15, 2009.


WHY DID IT HAPPEN?
Following patching, ace2 became unresponsive.


WHO WAS AFFECTED?
Due to redundancy, no users or email would have been affected.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
Yes. Ace2 was returned to functional at 9:20 AM, December 16, 2009.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).