WHAT’S HAPPENING?

The ticketing system for CoC Human Resources was unavailable.

Affected servers:

hr-help.cc.gatech.edu

WHEN IS IT HAPPENING?

Monitoring reported the issue at 9:15 pm on Sunday, September 1, 2024.   The problem was resolved at 8:44 am, Tuesday, September 3, 2024.

WHY IS IT HAPPENING?

A directory on the webserver became full.

WHO IS AFFECTED?

Users of the affected server.

WHAT DO YOU NEED TO DO?

No user action is required. All servers/services have been restored.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).