WHAT’S HAPPENING?
The ticketing system for CoC Human Resources was unavailable.
Affected servers:
hr-help.cc.gatech.edu
WHEN IS IT HAPPENING?
Monitoring reported the issue at 9:15 pm on Sunday, September 1, 2024. The problem was resolved at 8:44 am, Tuesday, September 3, 2024.
WHY IS IT HAPPENING?
A directory on the webserver became full.
WHO IS AFFECTED?
Users of the affected server.
WHAT DO YOU NEED TO DO?
No user action is required. All servers/services have been restored.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).
Owner of Alert
TSO