WHAT HAPPENED?
At 7:12AM on Monday, July 3rd, TSO discovered the virtual machine environment hosting instruction, research, and infrastructure virtual machines was having network issues and is currently in an unstable state. Many services are affected including cc.gatech.edu and several other websites, as well as instructional and research virtual machines.

TSO is investigating the issue and working on restoring service as quickly as possible.

Affected servers:
TSO virtual machines

 

WHEN DID IT HAPPEN?
Outage began at 7:12AM on Monday, July 3rd. All VM functionality restored by 1:30pm July 3rd.

 

WHY DID IT HAPPEN?
TSO is still investigating the cause of the outage.

 

WHO IS AFFECTED?
Users of resources hosted on TSO virtual machines.

 

WHAT DO YOU NEED TO DO?
The status can be monitored at https://support.cc.gatech.edu/alerts

 

WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 322, 404.894.7065, helpdesk@cc.gatech.edu).

Owner of Alert
TSO