TSRB Datacenter Outage

WHAT HAPPENED?
Many of the servers housed in the TSRB data center were unreachable.


WHEN DID IT HAPPEN?
From approximately 10:15 PM until 11:30 PM, Tuesday, May 13, 2014.


WHY DID IT HAPPEN?
One of the TSRB data center power distribution units (PDU) went offline, affecting power to network switches in the data center.


WHO WAS AFFECTED?
Users of the following services:

Affected services:
Research related SVN and TRAC services
Research related web sites on www-dev.research.cc.gatech.edu
HPC service on the Rohan and Loki clusters

Affected systems:
- svn.research.cc.gatech.edu
- trac.research.cc.gatech.edu
- www-dev.research.cc.gatech.edu
- rohan cluster
- loki cluster
- lassie.cc.gatech.edu
- parliament2.cc.gatech.edu
- parliament3.cc.gatech.edu
- adam.cc.gatech.edu
- lcc-dm-vm01
- awesome.cc.gatech.edu
- mellifera.cc.gatech.edu


WHAT DO YOU NEED TO DO?
No user action should be required.


HAS THE PROBLEM BEEN RESOLVED?
Yes.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu)