UPDATE 3: Printing service was restored at ~6:30pm, 10/08/20 and was verified onsite by TSO at 8:30am, 10/09/20. If you are still experiencing issues printing, please reach out to the Help Desk (helpdesk@cc.gatech.edu).

UPDATE 2: TSO is working with the vendor to recover the Uniflow service. Printing will be available tomorrow, 10/8/20.

UPDATE: Uniflow/mopier printing will be unavailable until tomorrow morning - 10/7/20.

WHAT’S HAPPENING?

Hollister froze while TSO was preparing for Windows patching this afternoon.

Affected servers: hollister.cc.gatech.edu

WHEN IS IT HAPPENING?

The outage began around 7:20am. This notice will be updated when the issue is resolved.

WHY IS IT HAPPENING?

hollister.cc.gatech.edu froze unexpectedly while TSO was preparing for Windows patching this afternoon - Windows Patching 10/6/20. We are investigating the root cause of the issue and will update this notice when we have additional information.

WHO IS AFFECTED?

Users attempting to print to the College of Computing mopiers will be unable to do so until the issue is resolved. 

Affected services: Uniflow printing via hollister

WHAT DO YOU NEED TO DO?

No user action is required. This notice will be updated when the issue is resolved.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (helpdesk@cc.gatech.edu).