WHAT HAPPENED?
Web-plesk6, one of OIT's web hosting systems, was briefly unavailable.

 
WHEN DID IT HAPPEN?
Thursday, November 17, 2016 from 9:18 to 9:57 AM.

 
WHY DID IT HAPPEN?
OIT has not yet identified a root cause.

 
WHO WAS AFFECTED?
Users of the following web sites:

flamel.gatech.edu
bigdata.gatech.edu
arc.gatech.edu


WHAT DO YOU NEED TO DO?
No user action is required.

 
HAS THE PROBLEM BEEN RESOLVED?
Partially.  OIT noted there is an underlying problem with that server that will require future scheduled maintenance to resolve.  More information can be found here: https://status.gatech.edu/.

 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).  If you prefer, you may contact the OIT Technology Support Center (404-894-7173, support@oit.gatech.edu).