WHAT HAPPENED?
Several CoC websites were unavailable.


WHEN DID IT HAPPEN?
Between 7:00 PM, May 17 and 9:15 AM, May 18, 2011.


WHY DID IT HAPPEN?
Following the May 17 patching (see http://support.cc.gatech.edu/utilities/alerts/patching-day-2 for details), several CoC websites did not return to service due to a failed mount point.


WHO WAS AFFECTED?
Users of the static www.cc.gatech.edu web content and personal CoC webpages (~ pages).



WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
Yes.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu)