WHAT HAPPENED?
Two CoC websites hosted by OIT web hosting were unavailable.
 
 
WHEN DID IT HAPPEN?
From approximately 4:45 PM on Friday, February 24, 2017 and ongoing.
 
 
WHY DID IT HAPPEN?
OIT reported a loss of all DNS entries on the hosting server, web-plesk11.
 
 
WHO WAS AFFECTED?
Any user attempting to access the following sites during the outage window.

crnch.gatech.edu
mshci.gatech.edu

 
WHAT DO YOU NEED TO DO?
No user action is required.
 
 
HAS THE PROBLEM BEEN RESOLVED?
No, but OIT continues to re-add all affected DNS entries.  More information can be found here: https://status.gatech.edu/
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).  If you prefer, you may contact the OIT Technology Support Center (404-894-7173, support@oit.gatech.edu).