WHAT’S HAPPENING?
TSO will be performing maintenance on several VMs that host the college Request Tracker ticketing systems to resolve a security vulnerability.

Affected VMs:
cc-hocus
cc-jack

WHEN IS IT HAPPENING?
Monday, May 6th, 2024 from 5:00pm to 7:00pm

WHY IS IT HAPPENING?
To resolve a security vulnerability.

WHO IS AFFECTED?
Users of the affected web applications, both visitors and users, may experience intermittent unavailability during the maintenance period.

Affected websites:
https://help.cc.gatech.edu/
https://hr-help.cc.gatech.edu/

WHAT DO YOU NEED TO DO?
Users of these websites should save their work and log off the affected sites before the maintenance period.

WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).