TSO staff are working a hybrid schedule which will include onsite and remote technical support for faculty, staff and graduate students. Onsite coverage is available Monday through Friday, 8:00am - 4:00pm in CCB 225D. For support, please contact the TSO HelpDesk at helpdesk@cc.gatech.edu, 404-894-7065, submit a ticket, stop by CCB 225D, or visit our Frequently Asked Questions (FAQ) and How To's listings. Should you need to call or schedule a meeting with a TSO staff member, please view their Office365 calendar.

NAMEPOSITIONAREA OF RESPONSIBILITYEMAILPHONEAVAILABILITY
Uwanna SmithDirectorTSOuwanna@cc894-9678O365 calendar
Kim MacLeodAssociate DirectorTSO Help Desk Support and Web Developmentkmacleod@cc385-2680O365 calendar
David MercerAssociate DirectorResearch and Instructiondmercer@cc385-2518O365 calendar
Davis, DebbieAssociate DirectorOperations and Infrastructuredebbie@cc385-7155O365 calendar
Abdulazeez, OdayIT Support EngineerHelp Desk Supportoday.abdulazeez@cc  
Briaud, GarrettEnterprise Systems Engineer LeadInstructional Supportgarrett.briaud@cc337-3866O365 calendar
Bonilla, XavierIT Asset CoordinatorOperations and Infrastructurexavier.bonilla@cc  
Brinson, JasonEnterprise Systems Engineer Windows and Linux System Administrationjason.brinson@cc894-4578O365 calendar
Cochran, PhillipEnterprise Systems Engineer Instructional Supportphillip.cochran@cc894-6679O365 calendar
Cronin, JacobEnterprise Systems Engineer UNIX system administration, data storage backup & recovery, infrastructure serversjcronin33@gatech.edu  
Dominguez, GilbertResearch Technologist IResearch Supportgdominguez3@gatech.edu  
Farley, NickApplication Developer Application and Web Developmentnick.farley@cc.gatech.edu  
Gilbert, RichardCybersecurity Associate DirectorInformation Securityrichard.gilbert@cc  
Heppenstall, CurranIT Support EngineerHelp Desk Supportcurran.heppenstall@cc  
Howard, DavidResearch Technologist IResearch Supportdavidhoward@gatech.edu  
Leonard, AndrewIT Support EngineerHelp Desk Supportaleonard@cc385-2805O365 calendar
MacLeod, BrianIT Support Professional LeadUNIX system administration, data storage backup & recovery, infrastructure serversbmacleod@cc385-3188O365 calendar
Park, KwanghoResearch TechnologistResearch Supportkpark322@gatech.edu  
Powell, WillResearch Technologist II (Lead)Research Supportwill.powell@cc894-9301O365 calendar
Kali PrestonIT Support EngineerHelp Desk Supportkpreston7@gatech.edu  
Rydarowski, AimeeApplication Developer Application and Web Developmentar207@gatech.edu  
Topping, VeroniqueApplication Developer LeadApplication and Web Developmentveronique.topping@cc385-4276O365 calendar