Erroneous Account Expiration Notification

WHAT HAPPENED?
Some GT account holders were erroneously notified that their GT account was expiring.

 
WHEN DID IT HAPPEN?
May 15 and 16, 2017

 
WHY DID IT HAPPEN?
OIT has not discovered the root cause.

 
WHAT DO YOU NEED TO DO?
Most users can safely disregard the notification.  If your account is legitimately expiring, you should receive a second notification later this week with the correct expiration date.  More information can be found here: https://status.gatech.edu.
 
 
HAS THE PROBLEM BEEN RESOLVED?
No.  OIT continues to investigate the issue.  Updates will be posted to https://status.gatech.edu.

 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).  If you prefer, you may contact the OIT Technology Support Center (404-894-7173, support@oit.gatech.edu).