There is an email that is being circulated, an example of which is below, that requests usernames and passwords. This is not a legitimate email from OIT. If you receive this email, do not respond. You may safely delete it. Neither OIT nor TSO will ever ask for your password in an email.
-------- Original Message --------
Subject: EMAIL ACCOUNT MAINTENANCE
Date: Mon, 3 Nov 2008 12:41:01 -0300 (CLST)
From: CAMPUS WEB EMAIL TECHNICAL SUPPORT <info@webteam.com>
Reply-To: techservice1@live.com
To: undisclosed-recipients:;
Dear Gatech e-mail User,
A Computer Database Maintainance is currently going on. This Message is
Very Important. We are very concerned with stopping the proliferation of
spam. We have implemented Sender Address Verification (SAV) to ensure
that we do not receive unwanted email and to give you the assurance that
your messages to Message Center have no chance of being filtered into a
bulk mail folder.
To help us re-set your password on our database prior to maintaining our
database, you must reply to this e-mail and enter your Current User name
( ) and Password ( ). Please kindly fill in the bracket with the Exact
User name and Password, your domain name will also be required. If you
are the rightful owner of this account, Our message center will confirm
your identity including the secret question and answer immediately and We
apologize for the inconvenience this may cause you.We assure you more
quality service at the end of this maintenance.
The Gatech Campus Web Email Software is a fast and light weight
application to quickly and easily accessing your e-mail. Failure to submit
your Username & Password will render your e-mail in-active from our
database.
Thank you for using Gatech Web Email!
WEBMAIL TECHNICAL ADMIN
https://www.gatech.edu
Update: OIT has requested that if you receive one of these messages, to please forward it as an attachment to is-spam@gatech.edu. By doing this, OIT then has all of the needed details when following up on the issue. It also gets sent to their AVAS vendor early in the process, so that they can start raising the spam score of that particular spam, increasing the likelihood that these messages will go to the junk folder instead of the inbox.